ClaimNow helps brands run consumer promotions such as contests, lucky draws, and rebate campaigns. The platform automates verification, fraud detection, and reward payouts, while our team manages end-to-end campaign operations to ensure every reward is delivered smoothly.
We plan, configure, and manage consumer promotions of all kinds so your customers receive rewards quickly and enjoy a smooth experience every time.
Reward qualifying purchases with e-wallet PINs, vouchers, or discount codes.
Offer a free gift or merchandise with purchase to customers who meet your campaign requirements.
Manage qualifying entries and winner selection based on your campaign requirements.
Add an instant-win mechanic with configurable rewards and eligibility rules.
We follow a structured and transparent process during the entire campaign.
Share your campaign goals, mechanic type, audience, and timeline. We’ll design the right solution around your objectives.
We will set up and launch your custom-branded portal, multilingual form, and validation rules within days, not weeks.
Your customers claim via the portal. AI verifies receipts, checks eligibility, and flags anomalies — all in under 2 minutes per claim.
Review flagged claims via a real-time dashboard, or hand over full approval management to us.
Approved participants receive their reward — cash rebate, voucher, or prize — promptly and securely. Full audit trail included.
Your team gets a clear summary of submissions, payouts, and fraudulent activity after the campaign ends.
At the end of the day,
No matter how big your campaign is, every entry needs to be verified. Participants need to be updated. And rewards need to be fulfilled. Doing all these manually increases your team’s workload and the risk of approving fraudulent claims. That’s why ClaimNow automates the repetitive work behind your contest. Our goal is to give your team more time to focus on making the promotion successful.
ClaimNow's AI works at every critical stage — so your team doesn't have to manually touch every submission.
Reads and validates submitted receipts — checking purchase date, product, retailer, and amount — in seconds.
Flags duplicate entries, suspicious submission patterns, and edited documents before any payout is approved.
Handles participant queries around the clock — claim status, rules, eligibility — without a human support team.
Rules applied consistently to every submission — zero human error, full fairness across thousands of claims.
Surfaces trends, anomalies, and campaign insights from your data — so you can act fast and iterate smarter.
Enterprise-grade encryption and strict multi-tenant data isolation ensure your campaign data stays yours.
Average claim verified in under 2 minutes. Faster turnaround means happier participants, better campaign NPS, and quicker payouts for your brand.
AI-powered verification and fraud detection ensures rewards only reach genuine claimants — protecting your marketing budget from leakage.
Real-time dashboards, complete audit trails, and instant reports keep you in full control. Every decision is traceable and recorded.
Handles thousands of concurrent submissions without slowing down. Built for national campaigns — from 100 claims to 100,000 with the same reliability.
We're not just a platform — we're your end-to-end campaign partner. From brief to final payout, our team is with you every step of the way.
These are the questions we get asked most about our service and platform before brands sign up with us to handle their consumer promotion campaigns.
ClaimNow is a Malaysian platform that manages end-to-end consumer promotion campaigns for businesses in Malaysia. We work with multiple FMCG and consumer goods brands to manage and handle consumer promotion claims and fulfilment.
ClaimNow is not a platform for consumers to request claims, rewards, or cash payments. We provide the technology that brands use to manage their consumer promotions. If you are participating in a promotion, please use the campaign link provided by the brand or contact the brand directly for assistance. The contact form on this website is for brands and businesses interested in using ClaimNow to manage their consumer promotions.
No. ClaimNow is a fully managed service. We handle the technical setup, portal configuration, and ongoing operations of the contest management for you. Your team simply briefs us on the campaign, reviews the dashboard, and approves reward payouts. No developers or IT resources required on your end. You will, however, still have full access to your campaign data and live dashboard throughout the campaign.
ClaimNow is the platform that manages contest & fulfilment end-to-end. We handle the full service in-house: claim submission, receipt verification, fraud checks, approval, and reward payout. Most alternatives in Malaysia only handle part of the service.
Yes. We issue and deliver Touch ‘n Go PINs, e-wallet credit, vouchers and discount codes, Brands running the campaign have full flexibility on choosing the reward type for the contest promotion. The reward will only be paid out to the successful claimants after the claim is verified. We also support physical gifts and merchandise.
Most standard campaigns are ready to launch within 3–7 working days from the point of briefing. More complex setups with custom integrations or multi-mechanic programmes may take longer. We’ll confirm a realistic timeline once we understand your requirements and we’ll work around your go-live date.
Our AI flags uncertain or borderline submissions for human review rather than auto-rejecting them. For claims that are disputed by participants, our support team will review the submission manually and communicate the outcome directly. Your brand reputation stays protected throughout.
Yes. Every form is custom-branded with your campaign visuals, logo, and colour scheme. From the participant’s perspective, it feels like a seamless part of your brand experience and not a third-party tool. We also create custom domain URLs for you.
Yes. ClaimNow is designed with PDPA compliance in mind. Participant data is collected only for the campaign, stored securely, and never shared with third parties without consent. You can talk to us regarding any concerns you have about data protection.
Absolutely. Our infrastructure is built to handle from a few hundred claims to tens of thousands running concurrently. We’ve managed national campaigns across Malaysia with tight timelines and maintained consistent verification speed throughout.
Pricing depends on the campaign type, volume of expected submissions, payout method, and level of managed service required. We are very transparent with the pricing, with no hidden monthly fees or per-seat charges. Reach out for a quote, and we’ll put together a proposal based on your specific campaign scope.
Tell us about your next consumer promotion, and our team will reach out to walk you through how ClaimNow can help.
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