Security
Enterprise-grade encryption and strict multi-tenant data isolation ensure your campaign data stays yours.
ClaimNow helps brands run consumer promotions such as contests, lucky draws, and rebate campaigns. The platform automates verification, fraud detection, and reward payouts, while our team manages end-to-end campaign operations to ensure every reward is delivered smoothly.
We plan, configure, and manage consumer promotions of all kinds so your customers receive rewards quickly and enjoy a smooth experience every time.
Customers upload proof of purchase to claim a cash rebate or e-wallet credit. Our AI reads receipts and validates eligibility automatically
Reward a purchase, referral, or registration with vouchers or e-wallet credits with a secure payout.
Customers claim a complimentary digital or physical product when they buy a specific product or meet a spending threshold.
Participants enter and winners are randomly selected on draw day. We manage the full draw process — from entry validation to winner notification.
Participants submit photos, answers, or forms for judging or eligibility screening. Ideal for creative engagement campaigns that need structured collection.
Physical or digital scratch mechanics redeemed through our claim portal. AI verifies each submission for authenticity before any reward is released.
We follow a structured and transparent process during the entire campaign.
Share your campaign goals, mechanic type, audience, and timeline. We’ll design the right solution around your objectives.
We will set up and launch your custom-branded portal, multilingual form, and validation rules within days, not weeks.
Your customers claim via the portal. AI verifies receipts, checks eligibility, and flags anomalies — all in under 2 minutes per claim.
Review flagged claims via a real-time dashboard, or hand over full approval management to us.
Approved participants receive their reward — cash rebate, voucher, or prize — promptly and securely. Full audit trail included.
Your team gets a clear summary of submissions, payouts, and fraudulent activity after the campaign ends.
ClaimNow's AI works at every critical stage — so your team doesn't have to manually touch every submission.
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Real-Time Processing
Reads and validates submitted receipts — checking purchase date, product, retailer, and amount — in seconds.
Flags duplicate entries, suspicious submission patterns, and edited documents before any payout is approved.
Handles participant queries around the clock — claim status, rules, eligibility — without a human support team.
Rules applied consistently to every submission — zero human error, full fairness across thousands of claims.
Surfaces trends, anomalies, and campaign insights from your data — so you can act fast and iterate smarter.
Enterprise-grade encryption and strict multi-tenant data isolation ensure your campaign data stays yours.
Average claim verified in under 2 minutes. Faster turnaround means happier participants, better campaign NPS, and quicker payouts for your brand.
AI-powered verification and fraud detection ensures rewards only reach genuine claimants — protecting your marketing budget from leakage.
Real-time dashboards, complete audit trails, and instant reports keep you in full control. Every decision is traceable and recorded.
Handles thousands of concurrent submissions without slowing down. Built for national campaigns — from 100 claims to 100,000 with the same reliability.
We're not just a platform — we're your end-to-end campaign partner. From brief to final payout, our team is with you every step of the way.
These are the questions we get asked most about our service and platform before a campaign kicks off.
ClaimNow is built for brands, agencies, and marketing teams running consumer promotions. If you’re a consumer trying to submit a claim, you would have received a unique campaign link from the brand running the promotion. ClaimNow is the platform powering that campaign behind the scenes.
No. ClaimNow is a fully managed service. We handle the technical setup, portal configuration, and ongoing operations of the contest management for you. Your team simply briefs us on the campaign, reviews the dashboard, and approves payouts. No developers or IT resources required on your end. You will, however, still have full access to your campaign data and live dashboard throughout the campaign.
Most standard campaigns are ready to launch within 3–7 working days from the point of briefing. More complex setups with custom integrations or multi-mechanic programmes may take longer. We’ll confirm a realistic timeline once we understand your requirements and we’ll work around your go-live date.
Our AI flags uncertain or borderline submissions for human review rather than auto-rejecting them. For claims that are disputed by participants, our support team will review the submission manually and communicate the outcome directly. Your brand reputation stays protected throughout.
Yes. Every form is custom-branded with your campaign visuals, logo, and colour scheme. From the participant’s perspective, it feels like a seamless part of your brand experience and not a third-party tool. We also create custom domain URLs for you.
Yes. ClaimNow is designed with PDPA compliance in mind. Participant data is collected only for the purposes of the campaign, stored securely, and never shared with third parties without consent. We can provide a Data Processing Agreement (DPA) as part of the onboarding process.
Absolutely. Our infrastructure is built to handle from a few hundred claims to tens of thousands running concurrently. We’ve managed national campaigns across Malaysia with tight timelines and maintained consistent verification speed throughout.
Pricing depends on the campaign type, volume of expected submissions, payout method, and level of managed service required. We are very transparent with the pricing, with no hidden monthly fees or per-seat charges. Reach out for a quote, and we’ll put together a proposal based on your specific campaign scope.
Tell us about your next consumer promotion, and our team will reach out to walk you through how ClaimNow can help.
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